Responsibilities

• Conduct market research on customers, competitors and industry trends and use insights to develop strategies and make recommendations that will address internal business issues.
• Develop company-wide strategic plans and support departments to build their strategy in line with the company’s business direction.
• Communicate approved strategies and objectives with relevant departments and colleagues.
• Use internal and external data to identify trends, insights and opportunities.
• Identify any risks regarding changes and develop a strategy to overcome or address these.
• Interact with clients to understand strategic business needs and requirements.
• Execute special projects or initiatives within agreed timelines and with minimal disruption.
• Collaborate with cross-functional teams to design sustainable and effective work processes
• Monitor business metrics to evaluate the company’s performance
• Make recommendations for product or service enhancements
• Coach and update employees on competitive offerings, financials, pricing and marketing positioning.
• Translate business objectives and requirements into functional and system specifications.
• Develop, configure and test business requirements.
• Coordinate with the implementation team across the organisation to develop and refine execution plans.
• Assist and support the design and development of required interfaces and enhancements.
• Ensure projects are completed on time and within the budgetary limits.
• Work with the marketing and partnerships team to improve the company’s brand visibility and awareness.
• Review company’s products, financials, marketing, pricing and sales tactics.
• Act as a point of contact between different departments within the company and relevant third parties.

Functional Competencies:

• Experience crafting business strategies and managing teams.
• Proven history of leading and supporting successful projects
• Excellent research and presentation skills
• Analytical and conceptual thinking skills
• Good planning, organizational and time management skills
• Good interpersonal and communication skills 
• Experience working with cross-functional teams: technical and non-technical teams
• Business awareness and understanding of business requirements of IT
• A deep understanding of the market, users, and/or a business problem/opportunity is a good to have.
• Experience leading and developing top performing teams is a big plus

Education:

•  MBA, Bachelor’s degree or college degree in Business or Business Administration, or related fields.

Experience:

• Minimum of 5 years experience in a business or related field