Supermarket Supervisor needed at Shema Holdings Limited
Job title : Supermarket Supervisor
Job Location : Abuja
Deadline : May 18, 2024
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Job Description
- Oversee cashiers, shelf attendants, potters, cleaners and security staff
- Keep and monitor records of sales and employee performances
- Scan goods, weigh goods and ensure prices are accurate
- Collect and record from customers cash payments
- Record information about customer purchases in the ERP inventory system by scanning or manually entering the item information into the system.
- Taking a tally of the till when required during a shift and in producing transaction reports
- Balancing the till at the end of the day and maintaining an accurate cash register
- Asking customers about their shopping experience for exceptional customer service.
- Accurately using specific till technology such as registers, ERP systems, scanners, weight scales, credit/debit card terminals
- Accurately issue receipts to customers after each sale, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store and maintain all customer service standards as prescribed by the Employer and customarily applicable to your role
- Manage objections and handle customer enquiries, queries, comments and complaints
- Training new staff members and schedule shifts
- Maintain clean and tidy checkout areas
- Work with the management team to implement measures to avoid stock damages, pilferages, theft and wastages.
- Investigate market trends and offer products that would appeal more to customers
- Monitor shelf stock and product displays and the general appearance of the store
- Track transactions on balance sheets and report any discrepancies
- Bag items, box or gift-wrap packages etc as required by the customer and the Employer
- Handle merchandise return and other customer emergency.
Requirements
- Candidates should possess Bachelor’s Degrees with 2 – 3 years relevant work experience.
- Interested candidates must have proven experience working in similar roles in a retail industry with demostrable skills in cash point management, shelf management ans merchandizing, leadership and customer service.
How to Apply for this Offer
Send your application to [email protected]
- Sales / Retail / Business Development jobs
- Supermarket Supervisor jobs