Job Summary

• Sales Manager who would deliver outstanding customer service to customers, ensuring the achievement of the boutique’s business goals (sales and profitability) as well as to promote and enhance the brand, in line with corporate policies and procedures.
• Building client loyalty through the quality of their welcome, their ability to understand customers’ expectations, and the pertinence of their advice.

Job Responsibilities

• To achieve the annual sales and revenue target.
• Accountable for reporting and updating management on boutique sales, customer footfall, and profitability activities of the sales team.
• To resuscitate past corporate accounts, and government business and sign up new clients
• To sell all product categories of brands carried by the company in volume for entry-level, mid-range, and high-end watches
• To initiate commercial transactions with all current and prospective clients of the company
• Provide excellent customer relationship management and after-sales service.
• To oversee the activities of the account & inventory officer/office assistant and other staff.
• Lead, mentor, and guide the sales team engendering a culture of teamwork, enthusiasm, work ethic, and high sales achievement.
• Reports directly to the HOS with a dotted line to the Executive Director.
• Other tasks assigned by the supervisor

Requirements

• Bachelor’s Degree in any discipline (candidates with international degrees are encouraged to apply)
• 12 – 15 years work experience in sales and 5 – 7 years in managerial level Experience in top luxury companies
• Must have experience in Affluent/Private Banking, Luxury real estate, Luxury Automobile
• Vast progressive and proven experience within luxury, beauty, fashion, and retail verticals with international exposure.
• On top of fashion trends, new designers, products etc.
• Professional Training, Certification, or Membership is mandatory
• Experience managing high net-worth individuals.