Job Objective

• The Senior HR Analyst – Organizational Learning and Development will be responsible for designing, implementing, and overseeing comprehensive learning and development programs in Loveworld Medical Centre, fostering a culture of continuous learning, skill development, and employee growth to enhance overall organizational effectiveness.

Job Summary

• The Senior HR Analyst – Organizational Learning and Development plays a critical role in enhancing the professional growth and development of our workforce.
• This position is responsible for assessing training needs, designing and implementing learning programs, and evaluating their effectiveness to ensure that our staff members possess the necessary skills and knowledge to deliver exceptional healthcare services.

Principal Duties and Responsibilities
Training Needs Assessment:

• Reviewing individual and organizational development needs and providing appropriate learning opportunities.
• Conduct regular assessments and surveys to determine learning priorities and trends within the organization.

Training Program Design and Development:

• Designing and implementing learning strategies and programs that align with the company’s goals and needs.
• Creating a culture of continuous development and monitoring the success and effectiveness of L&D programs.
• Utilize various instructional design methodologies and techniques to create engaging and effective learning experiences.
• Incorporate e-learning platforms and other technology-driven solutions to facilitate remote and self-paced learning opportunities.

Training Delivery and Facilitation:

• Deploying different kinds of learning methods, such as coaching, job-shadowing, online training, workshops, and e-learning courses.
• Serve as a facilitator or subject matter expert in areas related to leadership development, clinical skills, compliance training, and other relevant topics.
• Monitor and evaluate training delivery methods to ensure they align with adult learning principles and best practices.
• Optimizing training to fit the company’s needs and culture.

Organizational Development:

• Collaborate with senior management team to identify organizational development needs.
• Develop and implement comprehensive organizational development plans aligned with the hospital’s strategic objectives.
• Develop and implement talent management programs to nurture and retain high-potential employees.
• Support succession planning initiatives to ensure a pipeline of future leaders.

Change Management:

• Develop and implement change management strategies to facilitate smooth transitions during organizational initiatives, such as process improvements, restructuring, or technology implementations.
• Provide guidance and support to leadership and staff throughout the change process, including communication planning, training, and stakeholder engagement to minimize resistance and maximize adoption of new initiatives.
• Monitor the impact of changes on organizational culture, morale, and productivity, and make adjustments as necessary.

Performance Evaluation and Feedback:

• Implement mechanisms to assess the effectiveness of training initiatives and gather feedback from participants.
• Analyze training metrics and data to measure the impact of learning programs on employee performance and organizational goals.
• Continuously refine and improve learning interventions based on feedback and evaluation results.

Learning Management System Administration:

• Oversee the administration and maintenance of the organization’s learning management system.
• Manage user accounts, course catalogs, and training records to ensure accuracy and compliance with regulatory requirements.
• Provide technical support and training to users on LMS functionality and features.

Collaboration and Stakeholder Engagement:

• Collaborate with department managers, and external vendors to coordinate training initiatives and resources within the given budget.
• Conduct employee surveys and analyze data to identify areas for improvement.
• Build strong relationships with internal stakeholders to gain buy-in and support for learning and development initiatives.
• Collaborate with relevant stakeholders to design and implement employee wellness programs.
• Stay informed about industry trends, best practices, and innovations in learning and development to enhance organizational capabilities.

Data Analysis and Reporting:

• Utilize data analytics to assess the effectiveness of organizational development initiatives.
• Generate regular reports for senior leadership on key metrics related to employee development and engagement.

Quality Improvement and Compliance:

• Collaborate with quality improvement teams to drive initiatives that enhance patient care, safety, and overall hospital performance.
• Analyze data to identify opportunities for improvement and monitor progress against quality improvement goals.

Minimum Qualifications
Academic Qualification:

• HND / Bachelor’s degree in Human Resource Management, Social Science Courses, or a related field.
• M.Sc. or MBA in Human Resource Management, Industrial/Employee Relation, or related field is desirable.

License and Certification:

• Professional Certifications (e.g CIPM, CIPD, SHRM-SCP, SPHRi) is desirable.

Experience:

• Minimum of 7 years’ experience In Human Resource Management, with a minimum of 2 years in a leadership role.
• Proven expertise in instructional design, curriculum development, and training delivery methodologies.

Required Skills / Competencies:

• Strong understanding of adult learning principles, performance management, and competency-based training approaches.
• Experience with learning management systems and e-learning platforms.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple projects simultaneously and work effectively in a fast-paced environment.