This role is responsible for the performance of the sales team, the achievement of sales target and the feel and look of the store.

RESPONSIBILITIES

• Approach customers as they enter the showroom, inquire about the type of furniture/product they want.
• Develop new sales strategies/techniques to attract new customers to the showroom.
• Supervise the sales process, politely respond to questions and inquires raised by customers, and close every sale with potential customers.
• Maintain a clean and organized appearance of the showroom.
• Build and maintain rapport with key clients; Hospitality, Corporate bodies and Individuals, identifying new opportunities
• Conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to sell products and services.
• Develop and maintain relevant internal liaisons, to optimize quality of service, business growth, and customer satisfaction.
• Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products
• Participate in the planning and implementation of exhibitions and conferences, as a deliberate sales/marketing strategy.
• Supervise team to ensure optimal performance.
• Support team members in pitching for and closing viable sales prospects
• Attend to other deliverables as assigned by M.D

Requirements:

• Bachelor’s degree in business administration, marketing, or a related field is an added advantage)
• 2+ years of experience in retail sales management, furniture sales, or a related field
• Strong communication and interpersonal skills
• Proven ability to develop and implement successful sales strategies
• Good understanding of interior design and the furniture industry
• Ability to approach customers as they enter the showroom, inquire about the type of furniture/product they want, and close every sale with potential customers
• Ability to supervise the sales process, politely respond to questions and inquiries raised by customers and ensure that all customers receive excellent customer service
• Ability to maintain a clean and organized appearance of the showroom
• Ability to build and maintain rapport with key clients, identifying new opportunities for business growth
• Ability to conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to sell products and services
• Ability to inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products
• Ability to supervise a team to ensure optimal performance and productivity
• Ability to support team members in pitching for and closing viable sales prospects
• Ability to participate in the planning and implementation of exhibitions and conferences as a deliberate sales/marketing strategy
• Positive attitude toward work
• Ability to work well under pressure and meet deadlines
• Ability to attend to other deliverables as assigned by the MD.