Job Description

• Oversee and manage administrative operations and support functions of ECUADORS, including facilities management, office supplies procurement, and administrative staff supervision.
• Recruit and hire new employees, review resumes, conduct interviews, and onboard new hires.
• Coordinate office logistics and facilities maintenance, including maintenance of office equipment, utilities management, and coordination of repairs and maintenance services.
• Monitor and manage office supplies inventory, ensuring adequate stock levels and timely replenishment to support day-to-day operations.
• Act as a liaison between management and employees, address employee concerns, and promote a positive work environment.
• Oversee the performance appraisal process, provide feedback and coaching to employees, and address any performance issues.
• Identify training needs, coordinate and deliver employee training programs, and ensure compliance with training requirements.
• Review and update compensation and benefit plans, manage payroll administration, and ensure compliance with labor laws and regulations.
• Develop and implement HR policies and procedures, communicate them to employees, and ensure consistent application.
• Develop and implement employee engagement initiatives, conduct employee surveys, and identify areas for improvement.
• Ensure compliance with labor laws, health and safety regulations, and other employment-related regulations.
• Maintain employee records, handle HR-related documentation, and assist with HR reporting and analytics.
• Support the hotel’s overall business strategy by aligning HR practices with organizational goals and objectives.
• Report on employee turnover rates.
• Execute employee retention programs such as end-of-season bonuses.

Requirements

• Degree in HR or its equivalent
• 3+ years of HR or hospitality management experience
• Past experience with payroll or managing budgets
• Proficient knowledge of payroll software’s such as HRIS.
• Good interpersonal skills and responsive demeanor
• Knowledge of labor and hotel regulations and laws
• Professional, organized, and can multitask
• Ability to manage conflicts at work
• Excellent problem-solving skills
• Should be a patient listener.