Customer Service Representative needed at Whip Smart Service Providers Limited

Lagos Full Time Customer Service

Job title : Customer Service Representative

Job Location : Lagos

Deadline : May 26, 2024

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Job description

  • Respond to customer inquiries via various communication channels (phone, email, chat, social media, etc.).
  • Listen attentively to customers’ concerns, questions, and feedback.
  • Follow up with customers to ensure their issues have been resolved satisfactorily.
  • Offer empathetic and patient support to customers experiencing difficulties or dissatisfaction.
  • Ensure a positive customer experience throughout the interaction, aiming for high customer satisfaction rates.
  • Foster customer loyalty and retention by building strong relationships and addressing concerns proactively

Requirements:

  • Exceptional verbal and written communication skills.
  • BSC or HND in related field is an advantage
  • Strong problem-solving skills and a proactive approach to challenges.

How to Apply for this Offer

Interested candidates should apply by sending cv and cover letter to: careers3@whip-smart.com.ng

  • Customer Service  jobs
  • Customer Service Representative jobs

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