Job Expired
Credit Control/Customer Service Officer needed at Willers Solutions – Apply Now
Job title : Credit Control/Customer Service Officer
Job Location : Lagos
Deadline : June 22, 2023
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RESPONSIBILITIES
- Processing invoices.
- Preparing statements and reports for the company accountant.
- Managing the sales ledger.
- Liaising with customers and the sales team.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Setting up the terms of credit for new clients.
- Responding to client inquiries.
REQUIREMENTS
- Minimum of BSc or HND in finance, accounting, or mathematics.
- Previous work experience as a credit controller.
- Proficient in Accounting and Office software.
- Ability to deal with problematic clients.
- At least 1 year experience in invoicing process using ERP software.
- Comfortable using computers.
How to Apply for this Offer
Interested and qualified candidates should forward their CV to: recruitment@willerssolutions.com using the position as subject of email.
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- This job has expired!
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