OBJECTIVE

• The Technical Sales and Business Development Manager is responsible for developing market opportunities inside the foundations segment.
• He will contribute to the growth of the segment by opening up new businesses & opportunities through proper and accurate execution, which includes order management, logistics, documentation and all related activities.
• He/she will be responsible for the commercialization and the technical promotion of all steel foundation products (sheet piles, foundation pipes, foundation beams, accessories) in the respective geographical area.
• The position may involve international job rotations at any of our global offices worldwide to develop the requisite skills in doing technical designs and commercial offers.
• In the long term, the position will be based at one of our offices in Africa with regional and international travel, as required.

Main tasks

Technical sales

• Coordinate all technical sales activities with the local sales managers
• Design activities i.e. actively prepare design proposals to customers and/or evaluate designs made by customers and propose alternatives where possible
• Technical training to individual customers
• Advise on installation methodology for foundation applications
• Organize marketing and educational seminars to larger group of customers on foundation projects related subjects
• Customer events
• Lunch & learn initiatives
• Young engineers day Identify projects / prospects customers (technical approach with main focus on the design / engineering stakeholders).

Commercial

• Develop and maintain a strong relationship and network with engineering firms, construction companies, government agencies etc, in order to:
• Identify new / upcoming projects
• Introduce new products and solutions
• Identify and investigate technical market trends
• Develop, in consultation with the client, innovative foundation solutions on major infrastructure projects
• Ensure that all involved in the design process are aware of our latest developments
• Responsible for making offers and project monitoring
• Make calculations for pricing complex projects
• Provide insights that feed into the annual budget making process as relates to upcoming projects and expected volumes to book

Miscellaneous tasks/roles

• Risk Management: Apply sound risk management principles to all aspects of projects activities to ensure all risk factors are avoided, mitigated and/or managed in the best interests of ArcelorMittal business, clients and staff. Objective of this is also to reduce the time and cost of change / implementations.
• Contractual: Support contract development and/or negotiation with clients and suppliers, with a specific focus on the technical aspects of the contract (product specifications, tolerances, ITP, …).

After sales

• Offer after sales support and handle techno-commercial claims (if necessary, with backup from technical team).

Communication & interaction with other departments

• Advises Management on plans and policies, and highlighting consequences and/or required actions.
• Maintains functional relationship with Sales, Production, Procurement, BD, F&C, QA/QC, Human Resources and IT on matters concerning daily operations, exchange of information, knowledge and experience.
• Responsible for management reporting.

Knowledge Requirements and Experience

• Knowledge of civil engineering, construction industry and trading products including standards, applications, manufacturing and processing, pricing, and calculation methods
• University degree, preferably in civil engineering. Possession of a master’s degree will be an advantage
• Good commercial insight
• Good communicator, able to discuss confidently across a multi cultural environment Wide knowledge of various computer programs such as MS office and ERP packages
• Relevant experience on installation of piles and or design of FS projects
• Minimum of 3 years’ relevant experience
• Fluent in English language. Fluency in French and/or Portuguese will be an advantage.