About the Role

• The Operations Manager will work closely with the Head of Operations to support the effective running of the company.
• The role involves the ongoing management of ART X’s Information and Project Management, Human Resources and Administration, Finance and Legal/Contract Management, liaising with key stakeholders, as well as key departments within the company.
• The Operations Manager will manage the office day to day, ensuring that the company’s policies and procedures are adhered to, and providing the optimum enabling environment for the fulfilment of the company’s strategic goals.

Key Responsibilities

• Manage and execute key business support functions, including Admin, HR, Information Management, Project Management, Accounting and Legal, working closely with the Head of Operations and professional support agencies/advisers where relevant
• Coordinate and collaborate with internal stakeholders to enable, support and improve day-to-day business operations and processes, with the goal of enhancing operations and company-wide efficiency
• Support the Head of Operations on key personnel/ agency management and procurement negotiations, including the review of legal contracts and Heads of Terms
• Work closely with the Head of Operations to ensure timely planning, management and tracking of company operations and activities, in the line with the business plans
• Provide support in maintaining the company, departmental and individual project budgets and tracking related expenditures
• Execute on talent strategy around maximizing the employee experience, including recruitment, onboarding and support of new employees, coordinating with department heads to perform regular employee evaluations to determine areas of improvement etc
• Custodian of the company’s information (archives) and inventory assets, ensuring effective organisation and ease of accessibility
• Coordinate and execute daily office management and other office administrative duties
• Handle problems and issues related to daily operational activities
• Always be breast of and ensure that the right processes, systems, tools and structures are in place to keep the company in-line with best practices, policies, standards and relevant regulations, health and safety rules, etc to run effectively
• Other tasks as assigned by the Head of Operations.

Requirements

• The ideal candidate will have great organizational skills, strong attention to detail, creative thinking and the versatility to support a variety of tasks and business functions.
• The ability to multitask, work calmly under pressure, and be a strong and supportive team player is also vital.

Key requirements include:

• 6 – 8 years’ working experience, including at least 2-3 years’ experience handling Contract Review, Budgeting and Accounting
• Excellent written and verbal communication skills
• Exceptional organizational and project management skills
• Excellent attention to detail
• Strong leadership and interpersonal skills
• Critical thinking along with effective creative thinking abilities
• Ability to work effectively using inventory management systems
• Teamwork and collaboration
• Must be proactive, detail- and solutions-oriented
• Excellent negotiation and advocacy skills
• Proficient in Google Docs / Microsoft Office, Google Drive, Dropbox, and cloud-based efficiency and project management tools.