Job Brief 

• A Modern Trade Manager is responsible for handling important client accounts in modern trade.
• These accounts ( Supermarkets ) make up the highest percentage of the channel, and always ensure a strong relationship with them is maintained. He/she will also bring in new business from existing clients or contacts and will develop new relationships with potential clients

Job Responsibilities:

• Develop solid and trusting relationships between major key clients and companies.
• Resolve key client issues and complaints.
• Develop a complete understanding of modern trade needs.
• Anticipate key account changes and improvements.
• Manage communications between key clients and internal teams
• Strategic planning to improve clients’ results
• Negotiating contracts with the client and establishing a timeline of performance
• Establishing and overseeing internal budgets with the company and external budgets with the client
• Collaborating with the sales team to maximize profit by up-selling or cross-selling
• Meeting all client needs and deliverables according to proposed timelines
• Expanding relationships and bringing in new clients
• Manage all merchandisers.

Job Specifications:

• Proven work experience as a Modern Trade Manager or similar sales role
• BSc degree in Sales, Business Administration, or relevant field.
• Ability to measure and analyze KPIs & ROI
• Familiarity with CRM software
• Excellent communication skills
• Availability to travel as needed