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Loss Prevention/Customer Care Officer (Grocery Chain) needed at iRecruiters Africa Limited

Job title : Loss Prevention/Customer Care Officer (Grocery Chain)

Job Location : Lagos

Deadline : May 04, 2024

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Job Objective:

The ideal candidate will support the Store Supervisor and Store Team in the execution of their daily task in the store.

Responsibilities shall include but not be limited to:

  • Checking movement of stocks and humans in the store, including shoplifters.
  • Constant observation on the stock kept on the shelves and changing rooms.
  • Handling incidents and discrepancies.
  • Actively involved in the stock take process.
  • Cross-checking customers’ receipts at the exit.
  • Handling issues relating to rift, fights, indiscipline, etc.
  • Assist in preparing reports by recording observations, information, occurrences, and surveillance activities.
  • Manage queue.
  • Helps in reduction in the loss percentage/pilferage.
  • Maintains organization’s stability and reputation by complying with legal requirements.

Requirements

Key Requirements:

  • OND/HND degree in any field from a recognized University.
  • Minimum of one year retail experience as a loss prevention/customer care (preferred)
  • Excellent verbal and written communication skills.
  • Superior observational skills.
  • Working knowledge of surveillance camera controls.
  • Knowledgeable on safety processes and procedures.
  • Ability to recognize unsafe working environments.
  • Must be able to work a flexible schedule.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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