Job Expired

KYC (Know Your Customer) Officer needed at Outcess Solutions Nigeria Limited

Lagos Full Time Customer Service

Job title : KYC (Know Your Customer) Officer

Job Location : Lagos

Deadline : May 04, 2024

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Responsibilities

  • Update customers details
  • Make outbound calls.
  • Upsell/Sell product and services, place custom orders in computer system.
  • Provide customers with product and service information.
  • Accurately update NIN of customers
  • Identify and process customers data
  • Follow up on inconsistent data, if not immediately resolved.
  • Recognize, document and alert the supervisor of trends in customer calls.

Requirements

  • Candidates should possess an SSCE, NCE, OND, HND, B.Sc, / B.Ed qualification
  • Candidate must be within the age bracket 18 – 35years
  • Relevant experience (0 – 4year) in Customer Service is an advantage
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Excellent written and verbal communication skills.
  • Must reside in Ikeja or its environs.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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Outcess Solutions Nigeria Limited

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