Responsibilities:

Management and Leadership:

• Supervise the HR team, providing guidance, coaching, and mentorship.
• Delegate tasks set objectives, and oversee day-to-day activities to ensure efficient HR operations.

Policy Development and Implementation:

• Develop, implement, and maintain HR policies and procedures, ensuring compliance with labor laws, regulations, and company standards.
• Communicate policies effectively to employees and monitor adherence.

Recruitment and Onboarding:

• Oversee the recruitment process, including job postings, candidate sourcing, interviewing, and selection.
• Coordinate onboarding activities to ensure a smooth integration of new hires into the organization.

Performance Management:

• Implement performance evaluation systems, providing guidance to managers and employees on goal-setting and performance reviews.
• Develop strategies for performance improvement and recognition programs.

Employee Relations:

• Act as a point of contact for employee grievances, conflicts, or disciplinary issues, providing counseling and resolution strategies.
• Foster a positive work environment by promoting open communication and addressing concerns promptly.

Training and Development:

• Identify training needs and coordinate training programs to enhance employees’ skills and knowledge.
• Collaborate with department heads to create career development paths for employees.

Compensation and Benefits Administration:

• Oversee the administration of employee compensation, benefits, and leave programs.
• Ensure compliance with regulations and industry standards related to compensation and benefits.

HR Data and Analytics:

• Maintain accurate HR records and utilize data analytics to generate reports on HR metrics such as turnover rates, recruitment costs, and employee engagement.

Compliance and Legal Matters:

• Stay updated on labor laws and regulations, ensuring the organization’s compliance and advising management on legal HR issues.
• Manage HR-related audits and investigations as necessary.

HR Projects and Initiatives:

• Lead or contribute to HR-related projects such as policy revisions, diversity and inclusion initiatives, or process improvements.

Qualifications and Skills:

• Bachelor’s degree in Human Resources, Business Administration, or a related field;
• Masters Degree is a plus
• HR certification
• Must have experience in the NGO or management consulting space with a strong focus in project and programs implementation.
• 7 years of progressive experience in HR roles, with at least 5 years in a supervisory or managerial position.
• Strong knowledge of employment laws, regulations, and HR best practices.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency in HRIS (Enterprise Resource Planner) and MS Office Suite.
• Ability to handle confidential information with integrity and discretion.