Job Description

• CBRE is seeking a highly skilled and motivated Data Centre Operations Manager to join our dynamic team.
• The Data Centre Operations Manager will be responsible for overseeing the planning and delivery of all repairs, installation, and modification services within our data centre facilities.
• This role requires strong leadership, technical expertise, and the ability to effectively manage communication flow between shifts to ensure seamless service delivery.

Key Responsibilities

• Service Planning and Delivery:
• Plan and coordinate all repair, installation, and modification services within the data centre facilities.
• Ensure timely and efficient execution of service activities to minimize downtime and maximize operational efficiency.
• Oversee both self-delivery and contractor activity on site, ensuring compliance with safety regulations and company standards.
• Technical Expertise:
• Possess a deep understanding of data centre operations, including power distribution, cooling systems, networking, and security protocols.
• Provide technical guidance and support to the operations team to resolve complex issues and optimize performance.
• Communication and Coordination:
• Facilitate effective communication flow between shifts to ensure continuity of operations and seamless handovers.
• Collaborate with cross-functional teams, including facility management, engineering, and IT, to address operational needs and requirements.
• Risk Management:
• Identify potential risks and develop mitigation strategies to safeguard critical infrastructure and data assets.
• Conduct regular inspections and audits to ensure compliance with industry regulations and best practices.
• Performance Management:
• Establish key performance indicators (KPIs) to measure the efficiency and effectiveness of data centre operations.
• Analyze performance metrics and implement process improvements to optimize resource utilization and reduce costs.

Qualifications

• Bachelor’s degree in information technology, Electrical Engineering, or a related field.
• Proven experience in data centre operations, with a minimum of 5 years in a managerial role.
• Strong technical background with expertise in power distribution, cooling systems, and networking infrastructure.
• Excellent leadership and communication skills, with the ability to motivate and inspire teams.
• Proficiency in project management tools and techniques.
• Relevant certifications (e.g., CDCP, CDCS, PMP) are a plus.