As a Solutions Delivery Manager, your job responsibilities include the following:

• Ensuring the effective delivery of project activities, within approved scope, schedule, and budget, while ensuring client satisfaction.
• Continually seeking opportunities to increase customer satisfaction and deepen client relationships, including promoting client collaboration on the resolution of any disputes or issues that arise during the project.
• Facilitating the definition of clear and attainable project objectives.
• Managing project financials and budget to ensure expected project margin / profitability is met.
• Maintain the healthy management of your project by mitigating risks and defining resolution plans for addressing issues.
• Assisting in the preparation of proposals in conjunction with sales and delivery as required.
• Developing detailed statements of work, estimates and work schedules.
• Mentoring team members and contract Project Managers
• Provides strategic input into business decisions as a trusted advisor.
• Influences and negotiates to achieve business objectives.
• Monitors and tracks performance and addresses any issues.
• Designs and produces regular and ad-hoc reports, and dashboards, creates proper documentation
• Directs medium complexity initiatives typically involving 5-10 business units.
• Exercises direct accountability for projects with up to 15 team members.
• Provides guidance to the project sponsor on the implementation and sustainment of projects, resulting in successful project outcomes.
• Manages all aspects of the project lifecycle, including business, operational and technology deliverables. Ensures all project processes are completed.
• Executes project requirements in governance frameworks focused on risk appetite, regulatory and compliance standards.
• Provides project sponsor with advice on the viability of the business case (costs, benefits, KPIs, etc.) throughout the project.
• Understands project interdependencies and demonstrates critical thinking that proactively identifies project risks and establishes effective risk mitigation from the outset.

Requirements

• We would love to meet you if you have:
• Strong written and oral communication skills
• Critical eye for detail
• Positive attitude
• The ability to multitask effectively
• Excellent time management, task planning and prioritization skills
• The ability to adapt quickly to changing client requirements
• The ability to work effectively with minimal supervision
• Enjoy working in a self-teaching, learning organization
• Ability to build strong relationships with clients and team members