Customer Support Agent needed at Leatherback
Job title : Customer Support Agent
Job Location : Lagos
Deadline : April 25, 2024
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- Provide prompt and courteous customer support through various communication channels (phone, social media, email, and chat).
- Address customer inquiries, resolve issues, and provide appropriate solutions in a professional and empathetic manner.
- Escalate complex cases to higher tiers of support as needed.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to ensure seamless resolution of customer concerns.
Requirements:
- Minimum educational requirement: HND holder or BSC holder
- Previous experience in customer support or related fields is preferred.
- Strong communication and interpersonal skills are essential.
- Proficiency in using support tools and CRM software is an advantage
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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