Customer Service Representative needed at Salvay Services

Save 1 month ago

Salvay Services’s job vacancy, Career and Recruitment

Job title : Customer Service Representative

Job Location : Lagos

Deadline : June 10, 2023

Quick Recommended Links

Customer Service Responsibilities

  • Manage large amounts of incoming phone calls
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements and skills

  • Proven customer support experience or experience as a Client Service representative in a bank or any financial institution.
  • Track record of overachieving quota
  • Strong phone contact handling skills and active listening
  • Ability to practice 
  • Customer orientation and adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Minimum of HND 
  • Proximity to Alagomeji, Yaba

How to Apply for this Offer

Interested and qualified candidates should forward their CV to: using the position as subject of email.

* Customer Service Representative jobs

*Jobs in Lagos

*Customer Service jobs

Training Officer needed at betBonanza
Basic Technology/Technical Drawing Teacher needed at Grace Court Schools

More Information

Please login with Candidate account to view more fields.

Connect with us