Customer Helpdesk Team Lead needed at Kadick Integrated Limited

Lagos Full Time Customer Service

Job title : Customer Helpdesk Team Lead

Job Location : Lagos

Deadline : May 30, 2024

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Job Description

  • We are looking for an experienced Customer helpdesk team lead to provide excellent customer service.
  • You would be responsible for providing outstanding customer service by leading and motivating your team.
  • You would also be taking ownership of customer issues and following problems through to resolution.

Responsibilities

  • Oversees the daily workflow of the department
  • Establishes performance metrics for customer service representatives.
  • Develop plans and targets for the customer service team
  • Analyze and interpret data relating to customer service effectiveness.

Education and Experience

  • Bachelor’s Degree required.

Required Skills/Abilities:

  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Strong supervisory and leadership skills.

How to Apply for this Offer

Interested and qualified candidates should submit their CV / Applications to: recruitment@kadickintegrated.com using the Job Title as the subject of the email

  • Customer Service  jobs
  • Customer Helpdesk Team Lead jobs

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Kadick Integrated Limited

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