Job Description:

• As a Business Operation Manager, you will play a pivotal role in enhancing operational efficiency, consistency, and compliance within our organization.
• Your primary objective will be to develop, communicate, and implement effective business practices and processes that align with the organization’s financial and tactical objectives.
• This role requires strong analytical skills, communication abilities, and a commitment to driving positive change.

What you’ll do:

• Collaborate with cross-functional teams including Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management to ensure accurate and timely transaction processing.
• Collect, input, verify, correct, and analyze data to measure key performance indicators (KPIs) against business objectives.
• Communicate budget-to-actual deviations and opportunities to management, providing insights into economic impact and compliance considerations for key business decisions.
• Serve as a liaison between departments, facilitating seamless communication and collaboration to streamline processes.
• Monitor and enforce compliance with Oracle Business Practices across the organization, ensuring adherence to approved processes and procedures.
• Drive the implementation of new processes and procedures to enhance operational effectiveness and efficiency.
• Provide training to team members and departments on new business practices and processes, fostering a culture of continuous improvement.

Responsibilities

Qualifications and Skills:

• Bachelor’s degree in a relevant field (or equivalent work experience).
• Minimum of 8 years of relevant work experience in operations improvement, process optimization, or related roles.
• Proficiency in reading, writing, and speaking English is essential.
• Strong analytical skills with the ability to collect, organize, and analyze data.
• Excellent written and verbal communication skills.
• Ability to work both independently and collaboratively within a team.
• Strong relationship management skills, with the ability to interact effectively with internal and external stakeholders.
• Detail-oriented mindset with strong follow-through capabilities.
• Previous experience working with advanced technical/business skills in a complex environment.
• Prior experience in training and mentoring team members is preferred.

What we’ll offer you

• A competitive salary with exciting benefits
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Employee resource groups that champion our diverse communities
• Core benefits such as medical, life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique
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