Job Expired
Customer Relationship Manager needed at MacTay Consulting
Job title : Customer Relationship Manager jobs in Lagos
Job Location : Lagos
Deadline : May 01, 2023
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Job Description:
- Handling the customer relationship and handled feedback between order availability, Production head, Packing Team and dispatch team.
- Creating and maintaining profitable relationships with key and new customers.
- Fixing customer complaints quickly and efficiently.
- Keeping customers updated on the latest products to increase sales.
- Meeting with the Sales team And CEO to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding essential customer individual needs and addressing these.
- Operating business reviews using CRM programs.
- Understanding your competition and strategizing accordingly.
Job Requirement:
- A Bachelor’s degree in business administration or a relevant field.
- A minimum of 5 years of proven customer relations experience.
- Proficiency in Microsoft Office and customer service software.
- Excellent written and verbal communication skills.
- Adequate understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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- This job has expired!
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