Customer Service Representative needed at Whip Smart Service Providers Limited
Job title : Customer Service Representative
Job Location : Lagos
Deadline : May 26, 2024
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Job description
- Respond to customer inquiries via various communication channels (phone, email, chat, social media, etc.).
- Listen attentively to customers’ concerns, questions, and feedback.
- Follow up with customers to ensure their issues have been resolved satisfactorily.
- Offer empathetic and patient support to customers experiencing difficulties or dissatisfaction.
- Ensure a positive customer experience throughout the interaction, aiming for high customer satisfaction rates.
- Foster customer loyalty and retention by building strong relationships and addressing concerns proactively
Requirements:
- Exceptional verbal and written communication skills.
- BSC or HND in related field is an advantage
- Strong problem-solving skills and a proactive approach to challenges.
How to Apply for this Offer
Interested candidates should apply by sending cv and cover letter to: careers3@whip-smart.com.ng
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