Job Description

• We require the service of a Travel counselor in our Lagos office at Ikeja. Ideal candidate must be a current Youth Corps member in Lagos. Corps members in need of place of primary assignment (PPA) should apply.

Key Objectives

• Understanding clients travel requirements and asking relevant questions to gather as much information as possible.
• Outline all options regarding possible destinations, flights, car rentals, accommodation, and exchange rate, as well as discussing issues like safety and immunization with clients.
• Meticulously capturing all clients information into the database
• Booking flights and accommodation and arranging car rentals base on clients specifications
• Ensuring clients are provided with itinerary and schedules where required
• Answering all clients questions and addressing complaints as soon as possible.
• Reporting to the Head of Travels
• Keeping all clients information strictly confidential
• Providing friendly service and building a professional relationship with clients

Job Requirements

• HND / B.Sc in any relevant field (from any recognized university)
• with a First class or minimum of 2:1
• Age: 21-24yrs
• Excellent customer service skills
• Little experience in the travel industry and good geographical knowledge may be advantageous
• Strong computer literacy
• Strong telephone and email etiquette
• A personable matter and sharp attention to details
• Strong verbal and written communication skills
• Must be a male applicant
• Must reside around Ikeja or be willing to make the commute