Job Summary

• We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses).

Responsibilities

• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
• Handle unforeseen problems and complaints and determine eligibility for money returns
• Create and update electronic records of clients
• Maintain relationships with key persons
• Keep financial statements and documents
• Reach the revenue and profit targets

Requirements and Skills

• HND / B.Sc in any relevant field
• Proven working experience as a Travel Consultant
• Proficiency in English; knowledge of additional languages is an advantage
• Exemplary sales skills and customer-oriented approach
• Well-versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
• Ability to present, persuade and communicate effectively
• Demonstrable ability to handle crises