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Telesales Manager needed at PressOne Africa

Job title : Telesales Manager

Job Location : Lagos

Deadline : May 12, 2024

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  • We’re looking for a passionate and results-oriented Telesales Manager to build and lead a high-performing team.
  • This is a hands-on role where you’ll be actively involved in the sales process, while also coaching and mentoring your team to achieve ambitious sales targets.

To carry out your role…

  • You’ll recruit, onboard, and train a team of telesales representatives, fostering a positive and results-oriented environment.
  • Develop and implement a winning sales strategy focused on converting leads into paying customers for PressOne Africa’s business phone system solutions.
  • Coach and mentor your team, providing ongoing support and feedback to ensure they effectively represent PressOne Africa and achieve their sales goals.
  • Analyse call data and customer interactions to identify trends, optimise call scripts, and continuously improve sales processes.
  • Set clear and measurable performance metrics to track team and individual success.
  • Collaborate with marketing and customer success teams to ensure a seamless experience for potential and existing customers.

Your Key Responsibilities

  • Sales Team Management: Oversee all aspects of the telesales team’s performance.
  • Recruitment & Training: Develop and implement a recruitment strategy to attract top talent.
  • Coaching & Development: Create and deliver training programs to equip your team with the necessary skills to succeed.
  • Sales Strategy & Process: Develop and implement a data-driven sales strategy, including call scripts and processes.
  • Performance Management: Set clear goals and track individual and team performance metrics.
  • Quality Assurance: Conduct call reviews and monitor adherence to sales scripts and processes.
  • Lead Generation & Qualification: Analyse sales data and identify trends to optimise lead generation and qualification strategies.

Requirements

The ideal candidate

  • Proven track record of success in building and managing telesales teams (5+ years of experience).
  • Strong understanding of the B2B sales process, specifically within the telecommunications industry (a plus).
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Exceptional coaching and mentoring skills to develop top-performing sales reps.
  • A deep understanding of sales metrics and the ability to translate them into actionable insights.
  • Proficiency in CRM software and data analysis tools.
  • A “get your hands dirty” attitude – you’re comfortable making calls yourself and leading by example.
  • A passion for building a strong, results-oriented team culture.

What you should have

  • Bachelor’s degree in Marketing, Sociology or a related field (preferred).
  • Minimum 5 years of experience in a B2B sales role.
  • Proven track record of exceeding sales targets.
  • Excellent communication, coaching, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in data analysis and CRM software.

Challenges you will have to surmount

  • Recruiting and building a top-notch telesales team in a competitive market.
  • Continuously optimizing and improving the sales process for maximum efficiency.
  • Motivating and coaching your team to achieve ambitious sales targets.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Sales / Retail / Business Development  jobs
  • Telesales Manager jobs

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