1 month ago
Job title : Store Officer
Job Location : Lagos
Deadline : October 17, 2024
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Job Summary
- We are seeking a highly organized and disciplined Store Officer to oversee the daily operations of our retail outlet.
- The Store Officer will be responsible for managing staff, enhancing customer satisfaction, meeting store targets, and maintaining operational excellence.
Key Responsibilities
- Store Operations: Oversee the day-to-day operations of the store, ensuring compliance with company policies and industry regulations.
- Team Leadership: Manage and motivate the store team to increase sales and ensure efficiency. Handle staffing requirements, including the recruitment, training, and development of staff.
- Inventory Management: Manage inventory levels and ensure the stock is well-maintained and logged accurately. Implement inventory audits and control wastage.
- Sales Targets: Set and achieve sales targets, working closely with the sales team to maximize performance.
- Customer Service: Ensure high levels of customer satisfaction through excellent service. Resolve customer issues and complaints promptly.
- Reporting: Prepare detailed reports on buying trends, customer needs, and profits. Conduct regular analysis to make data-driven decisions for operational adjustments.
- Budget Management: Manage budget and forecast monthly and annual profits. Control expenses and analyze store financials to optimize profitability.
- Safety and Security: Ensure the store environment is safe and secure, protecting staff and customers. Monitor security protocols and handle emergencies effectively.
Qualifications and Skills
- Bachelor’s degree in Business Administration, Retail Management, or relevant field.
- Minimum of 2years of experience in a similar role, preferably in a warehouse or logistics environment.
- Proven experience as a Store Manager or similar managerial role, preferably in an ISP or telecommunications environment.
- Strong organizational and disciplined leadership skills with the ability to multitask.
- Excellent communication, interpersonal, and customer service skills.
- Proficient in MS Office and store management software. Must have knowledge of TEAMS or demonstrate a willingness to learn quickly. Familiarity with TEAMS is essential for effective communication and workflow management within our company.
- Strong analytical skills and data-driven thinking.
- Ability to work under pressure and manage challenging situations.
Benefits
- Competitive salary package.
- Health insurance.
- Opportunities for professional development and training.
- Dynamic and supportive work environment.
How to Apply for this Offer
Send your application to [email protected]
- Store Keeping/Procurement jobs