• The Settlement Services Delivery Manager is a crucial role responsible for the smooth implementation and ongoing monitoring of the organization’s settlement services.
• You will act as a central point of contact, bridging the gap between the business and settlement teams to ensure seamless cross-functional delivery. In this role, you will play a key part in driving increased company operational efficiency by optimizing settlement processes.

RESPONSIBILITIES AND KEY ACTIVITIES

• Standardize and automate settlement services for Africa region.
• Ensure coordination and delivery of projects supporting settlement area.
• Measure and enhance PayU’s efficiency on settlement services.
• Implement KPIs, provide their monitoring and drive for their constant improvement.
• Conduct ongoing assessments of the internal control environment.
• Ensure compliance of processes with regulatory bodies.
• Drive process improvements in collaboration with their owners.
• Support any auditing activities and take responsibility of their successful execution.
• Data-driven execution.

QUALIFICATIONS AND EXPERIENCE

• 5+ years of relevant work experience in settlement and/or financial areas.
• Bachelor’s degree in a relevant field (preferably economics or accounting).
• Experience in process shaping activities and optimization.
• Excellent command of written and spoken English.

SKILLS & KNOWLEDGE

• Strong understanding of settlement environment and payments.
• Ability to drive and deliver.
• Attention to details and accuracy.
• Ability to work under pressure.
• Can manage competing workload and relationships effectively.
• High level of self-motivation and determination.
• Excellent change management and communication skills.
• Ability to work with data, understand figures and take actions based on the findings.

BEHAVIOURAL COMPETENCIES

• Ability to communicate effectively, both written and verbal.
• Strong interpersonal, written, and verbal communication skills.
• Ability to create clarity.
• Integrity.
• Ability to work individually as well as within a team, including project ones.