Service Advisor needed at Lorache Consulting Limited

Lagos Customer Service Full Time

Save 4 days ago

Job title : Service Advisor

Job Location : Lagos

Deadline : July 24, 2024

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  • We are looking for a Service Advisor to join our team and act as the liaison between our customers and service technicians.

RESPONSIBILITIES:

  • Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
  • Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
  • Manage and oversee the dealership’s workflow and schedule
  • Call customers to advise them about service changes or car pick-up times
  • Maintain positive customer relationships to ensure repeat business

REQUIREMENTS:

  • Proven work experience as a Service Advisor or similar role
  • A strong understanding of automotive technology and the automotive industry
  • Proficiency with industry-specific software
  • Excellent customer service, interpersonal and communication expertise
  • Strong organizational, decision-making and problem-solving skills
  • Relevant training and/or certifications as a Service Advisor.

How to Apply for this Offer

Send your application to [email protected]
  • Customer Service  jobs
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