Job Description
Senior Executive, Retail Intelligence:

• Retail Client Success, Senior Executive is a commercially minded individual that will manage a selection of retail client relationships across West Africa clients. The role will require the individual to deliver on the commercial agreements in place with our retail clients.
• The role requires both the ability to plan and execute on a clear strategy around four key pillars, including sourcing of retail data, servicing of retail clients, and sales.
• The individual will be required to manage the day-to-day relationship with key client stakeholders, and be comfortable in presenting data to a senior audience.
• Also, it will be important to manage internal stakeholders to deliver on key projects within the unit, as well as develop a sales pipeline to build and maintain client revenue. 

Responsibilities  

• Proactively deliver on contractual reporting obligations, and drive the use of NielsenIQ data into the retail client business.  
• Accountable for maintaining and reinforcing our relationship with key stakeholders within retail clients with the development of a solid key stakeholder plan.   
• Drive servicing efficiencies through planning and execution of client engagement model in order to attain acceptable client (NPS) satisfaction scores. 
• Using NielsenIQ technology and/or data to entangle our business within the client’s day-to-day operations.  
• Work with internal stakeholders to understand Retailer clients data quality coming into the NielsenIQ Factory.  
• Reach decided upon revenue and proposal targets through development of healthy sales pipeline. 
• Use insight to present data that deliver tangible value to the client.  
• Contribute to FMCG thought leadership and internal knowledge sharing for the business through the identification of emerging trends, problems, and opportunities.  
• Work with your manager in setting objectives and KPIs, performance reviews, feedback, and career mentoring. 
• Understanding and execution on financial administration including invoicing, counter invoicing/cash collection.  

Qualifications 

• 2+ years’ experience in a FMCG analytics environment, carrying out data analytics. 
• Ability to translate analytics into key insights for senior client stakeholders. 
• Recent experience with client management/servicing with commercial acumen in order to deal with key day-to-day stakeholders.  
• Ability to proactively understand clients and identify opportunities for building strategic partnerships, and/or projects for other business units within NielsenIQ.

About You:

• You’ve dabbled in research and analytics.
• You have the communication chops to translate it all into conversation or presentations.
• While you may have worked with global cross-functional teams, you can also put your head down and focus on independent projects.
• Seeing the big picture takes attention to details.
• You know what’s happening in big data and you’re ready to influence what’s next.