Job Description

• Responsible for managing key client accounts, driving sales, and building strong, lasting relationships with clients.
• This role involves both sales and account management functions. Plays a pivotal role in maintaining and growing Wakanow’ HNI and Corporate client base, generating revenue, and ensuring high client satisfaction.

Client Relationship Management:

• Develop and maintain strong, long-term client relationships.
• Understand clients’ needs, objectives, and challenges.
• Act as the primary point of contact for clients.
• Generate new leads of HNI and Corporates.

Sales and Revenue Generation:

• Identify and pursue sales opportunities for new and existing HNI and Corporate accounts.
• Develop and implement sales strategies to meet or exceed sales targets.
• Present products or services effectively to clients.
• Negotiate and close sales deals.

Account Planning:

• Develop account plans and strategies to maximize client satisfaction and revenue.
• Identify growth opportunities within accounts.

Cross-Selling and Upselling:

• Identify opportunities to cross-sell or upsell Wakanow products or services.
• Collaborate with the marketing team to develop campaigns that target new and existing HNI and Corporate clients.

Account Documentation:

• Maintain accurate and up-to-date records of client interactions, sales, and account status.
• Prepare weekly/monthly reports on account status and sales activity.

Client Support:

• Address client inquiries, concerns, and requests promptly and professionally.
• Ensure client satisfaction by providing excellent customer support.

Market Knowledge:

• Stay updated on industry trends, market conditions, and competitors.
• Provide business with insights and information relevant to increasing market leadership.

Qualifications and Requirements:

• Bachelor’s degree in, or a related field.
• Proven experience in corporate sales or account management of any sector with a minimum of 3-5 years of successful track record.
• Exceptional communication and interpersonal skills, capable of building and maintaining strong client relationships.
• Strong analytical abilities to assess sales data, draw valuable insights, and implement data-driven strategies.
• Excellent negotiation and presentation skills.
• Ability to work in a fast-paced and dynamic environment, handling multiple projects simultaneously.
• Proficient in using CRM software and MS Office Suite.