Responsibilities:

• Handle and drive the sales process from prospecting to closure in order to achieve the set organization objectives/KPIs.
• Drive the sales of our Business Technology Solutions services, e.g., Data Management and
• Software as a Service solutions, such as Zoho, Zendesk, Instaview, ManageEngine and the Business Process Outsourcing services e.g., Recruitment as a service, Contact center as a service etc.
• Maintain a sustainable and robust pipeline and ensure accurate and rigorous forecasting and account planning.
• Identify and acquire new customers, up-sell and cross-sell to the existing customer base to meet the sales goals.
• Liaise with the marketing department on lead generation and ensure closure of the same.
• Ensure all customer complaints regarding a product or service are resolved timely and effectively.
• Develop bespoke proposals & marketing campaigns etc. encompassing all aspects of applications that speak to clients’ needs.
• Participate in developing, presenting, and selling a value proposition.
• Negotiate pricing and contractual agreements to close sales.
• Understand our ideal customers and how they relate to our products.