Responsibilities

• Cold Calling in designated coverage cluster of Home Estates
• Generate Leads and Manage Funnel of Hot / Warm / Cold calls for Sales
• Send daily reports and updates as required by ASM / FBB Head
• Conduct Sales Meetings with Clients at their premises / homes
• Follow up with leads daily for sales generation
• Sales Officer – Fixed Line requires many soft skills and an understanding of technical aspects.
• Liaise with the Customer care team to help customers in recharging and resolution of complaints as part of customer retention and life cycle management.
• Develop, build, and manage a client base for references and repeat sales
• Handle the sales process at each stage, from prospecting to the product description to CAF sign-up with payment collection and finally installation of broadband connection at the customer premises
• Meet and build relations with Facility Managers in Estates for marketing activities leading to Residential Sales initiatives
• Prospect new clients via sales calls, direct mail, email, WhatsApp, and networking events
• Appoint SSA and build relations with them to generate leads
• Participate in trade shows, conferences, and community events to help promote the residential sales programs
• Tracking of competition in our service areas for their presence and tariff plans.

Requirements

• Bachelor’s Degree in Business Administration, Business Management, Statistics, or a related field.
• 2-3 years of relevant sales experience
• Self-motivated and a self-starter
• Ability to communicate effectively and handle customer queries
• Direct sales experience from Telecom / ISP only
• Required experience from any of the ISPs or MVNOs in Nigeria