Job Description:

• Staff Management: Recruit, train, and supervise restaurant staff, including servers, hosts/hostesses, bartenders, and kitchen staff. Provide ongoing coaching and feedback to ensure high performance and job satisfaction.
• Customer Service: Ensure that guests receive exceptional service at all times, responding promptly to inquiries, concerns, and feedback. Foster a welcoming and hospitable atmosphere that reflects the restaurant’s brand and values.
• Operational Excellence: Oversee day-to-day restaurant operations, including opening and closing procedures, table management, reservation systems, and cleanliness standards. Monitor food quality and presentation to maintain consistency and meet guest expectations.
• Financial Management: Manage restaurant finances, including budgeting, cost control, and revenue optimization. Monitor sales performance, analyze financial reports, and implement strategies to maximize profitability while controlling expenses.
• Inventory and Supply Management: Monitor inventory levels and manage supply orders to ensure adequate stock of ingredients, beverages, and supplies. Minimize waste and spoilage through effective inventory management practices.
• Safety and Compliance: Ensure compliance with all health, safety, and sanitation regulations, including food safety standards and licensing requirements. Implement and enforce policies and procedures to maintain a safe and secure environment for guests and staff.
• Menu Development and Pricing: Collaborate with the culinary team to develop and update menus, taking into account seasonal ingredients, culinary trends, and guest preferences. Set menu prices to achieve profitability targets while offering value to guests.
• Marketing and Promotion: Work with the marketing team to develop and execute marketing and promotional strategies to attract new customers and retain existing ones. Implement creative initiatives to drive sales and enhance the restaurant’s reputation.
• Community Engagement: Build positive relationships with the local community and industry partners, participating in community events and networking opportunities to promote the restaurant and enhance its visibility.
• Continuous Improvement: Proactively identify opportunities for improvement in restaurant operations, service standards, and guest satisfaction. Implement initiatives to enhance efficiency, productivity, and overall performance.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health and wellness benefits package.
• Opportunities for career advancement and professional development.
• Employee discounts and perks.
• Dynamic and supportive work environment with a focus on teamwork and collaboration.