Senior Account Manager needed at NielsenIQ
Job title : Senior Account Manager
Job Location : Lagos
Deadline : May 03, 2024
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Job Description
- The Account Developer is a part of NIQ/GfK’s ‘Consumer and Marketing Insights’ team responsible for East West Africa (EWA) and serves as link to our FMCG clients. The role is to be a trusted adviser to our FMCG customers in the EWA region, matching CMI solutions to the clients’ key business questions.
- This encompasses business growth targets for existing clients and overall responsibility for driving revenue growth of the assigned FMCG Vertical.
- Candidates will need to have at least 6-7 years of experience in market research or account management.
- They will also have strong interpersonal skills and use these to dive deep into the clients’ businesses, truly understanding the challenges and questions.
- They live and breathe clients and can demonstrate the value of CMI solutions, thus driving engagement and growth in the business.
You will…
- Lead and develop a defined list of FMCG accounts on behalf of NIQ/GfKs CMI EWA region, i.e. act as the main point of contact and trusted advisor for key clients
- Conduct regular business reviews with clients and develop & execute strategic account plans
- Understand client strategies, structures and key business questions to build sustainable client relationships and intimacy
- Develop new and existing relationships (up to senior level) with customers to achieve sales growth
- Understand and sell the value of the CMI portfolio
- Lead contract negotiations both for new sales and renewals, incl. proposal writing, price calculations and pitch presentations
- Grow the revenue base of your accounts, ensuring targets are met or exceeded
- Work with CMI customer success teams to meet and exceed client expectations and identify opportunities for upselling and cross-selling.
- Liaise cross-functionally with other NIQ/GfK brands & teams with a focus on a holistic client centric experience
- Build and maintain an accurate and reliable pipeline within the CRM tool (Salesforce/MSD) and provide accurate sales forecasts on a regular basis
- Involve yourself in project set-up and delivery when needed for enforcing/ building a client relation and/or due to capacity shortages within the CMI customer success teams
- Keep abreast of market research methodologies, clients’ industry trends, and competitor activities
You have…
- A bachelor’s degree or post graduate qualification
- Minimum 6-7 years work experience in market research or account management
- Comprehensive knowledge and understanding of market research methods
- Experience in sales or consultancy role would be very welcomed but is not necessary
- Strong client-oriented attitude
- Ability to build and maintain long-term customer relationships
- Able to “actively listen” to clients, identify business opportunities and understand how to commercialize them
- Strong pitch and proposal writing skills
- Willingness to go the extra mile
- Passion, energy and drive, enthusiasm to learn and develop
- Able to work autonomously and establish own priorities and objectives
- Comfortable working across teams, bringing together people from different areas of the business
- Highly organized, with strong attention to detail and the ability to manage multiple priorities simultaneously.
- Software skills/ MS Office, especially PowerPoint
How to Apply for this Offer
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