QA & Support Intern needed at Field Intelligence

• During your one-year internship, you will be working with teams cutting across software engineering, data engineering, operations, and sales.
• As a QA and support intern, you will be integral in the end-to-end success of business objectives at Field.

Requirements:

• Basic understanding of software development and related concepts
• Experience working with Git and GitHub
• Good troubleshooting skills
• Good interpersonal and soft skills
• Desire to work in a structured environment
• Desire to learn different technical and non-technical skills.

Expectations

Quality Assurance

• Conduct quality assurance tests on Field technology products
• Stress-test and find gaps and potential improvements in our tools
• Field-test mobile tools and conduct on-site troubleshooting
• Assess and green-light software releases

Support

• Correspond with users on their issues and complaints
• Troubleshoot issues and suggest practical solutions
• Perform bug fixes
• Perform data queries to draw insights and analysis
• Conduct user feedback sessions and surveys
• Analyze user activity to proactively identify user behaviors for design feedback