Multigate seeks a Project Manager with good leadership, strong stakeholder management, solutions delivery, and excellent communication skills to join our team. The ideal candidate must have a solid understanding and expertise skills in project management and delivery in financial services.

The Project Manager will be responsible for overseeing the strategic planning, execution, and successful delivery of projects/programme to internal and external customers. The role requires professional expertise in the effective use of programme/project methodologies and techniques. You will be responsible for the overall integrity and coherence of the programme. You will develop and maintain the programme environment to support each individual project within it to achieve their best. You will need to have effective leadership, interpersonal and communication skills to provide effective day to day management of the project or programme.

Duties & Responsibilities:

• Delivery – Develop and execute the solutions delivery strategy in alignment with the organisation’s overall business goals and objectives within time, cost and quality constraints.
• Project Management – Day to day management and leadership of the project/programme and the project team. Provide effective leadership and management controls. Set project controls. Design the project structure and organisation appropriate to stage. Set appropriate delivery methodologies. Manage effective transition between project phases.
• Business Case / Project Charter– Develop and draft the Business Cases and or Project Charter, with input from specialists as necessary.
• Budget – Develop the budget and track delivery within budget.
• Benefits Realisation – Deliver the agreed Business Case benefits and outcomes. Ensure appropriate Benefits Realisation Strategy is in place and monitor longer term delivery of benefits against the Business Case.
• Stakeholder Management – Identify and manage stakeholder relationships and need for senior level support. Collaborate with cross-functional teams to coordinate and align efforts and ensure client requirements align with regulatory requirements and industry standards. Manage internal and external relationships as appropriate.
• Risks & Issues – Identify and monitor project risks and issues. Develop mitigating actions and escalate as appropriate. Identify and work with related projects to manage interdependencies.
• Governance – Support effective governance and decision making. Provide reporting and engage in mechanisms that hold you, as Project Manager, to account for delivery.
• Change Management – Ensure effective Change Management processes are in place to agree and document changes to deliverables as agreed with stakeholders.
• Guidance & Support – Provide support, guidance and coaching for the project team. Show commitment to personal development. Promote effective individual and team performance.
• Project Performance & Controls – Cascade vision and translate into delivery objectives for the team. Develop and maintain Project Plan. Identify and set appropriate Project Controls. Manage performance and report progress to sponsors.
• Line Management – There will be line management of Project Delivery Professional(s) within the Solutions Delivery Department as part of this role, including the management of direct report’s HR and well-being, development with a focus on coaching and mentoring, ensuring quality and standards are upheld

Requirements

• Minimum of 8 years’ experience in a similar role.
• Minimum of a good first-degree academic qualification.
• PRINCE2 Practitioner or PMP professional qualification
• Industry experience in the financial services ecosystem including banks, payments facilitators, merchant acquiring, processing, technology, payments networks, or fintech operators is required.
• Proven ability to learn new technologies quickly and distill information into actionable insights for internal stakeholders.
• Demonstrated ability to build and maintain strong client relationships.
• Proficiency in project management and technology tools related to service delivery.
• Excellent verbal and written communication skills.
• Active listening skills and analytical skills.
• Ability to develop strategies and organise tasks.
• Leadership and interpersonal skills.

Required Skills/Abilities

• A proven self-starter that can thrive in a fast-paced environment is required.
• The ability to learn, adapt, and thrive in a fast-paced environment is required.
• A systems-thinker who can take a strategic approach and identify innovative opportunities for impact.
• A strategic thinker and a skilled implementer who understands the importance of turning plans into action.
• Entrepreneurial, with a pragmatic and solution/results-oriented mindset
• Excellent verbal and communication skills
• Strong analytical and problem-solving skills