Duties & Responsibilities:

• Collaborate with company heads, stakeholders, customers, and system owners to determine the financial, business, and operational requirements and goals.
• Manage the business analyst and UI/UX team.
• Oversees the day-to-day activities of the department.
• Liaise with business analysts and UI/UX designers for planning, developing, designing, and implementing new applications and improving existing applications.
• Develop roadmaps for program/projects.
• Direct daily operations of the department by analyzing workflow, establishing priorities, developing standards, and setting deadlines.
• Accountable for meeting contractual performance criteria and due dates during service delivery, and successful overall project completion.
• Provide clear communication to the organization on project status, critical path, as well as potential areas of risk.
• Establishes short and long-term program objectives and ensures team members meet them.
• Provide Weekly Status reports, Provide Monthly status reports.
• Manages projects with a focus on 4 Project Dimensions (Scope, Schedule, Cost, and Quality).
• Leads the monitoring of programs and supports business analysts and UI/UX designers from initiation through implementation including phases such as planning, analysis, design development, and implementation.
• Drives project requirements, priorities, and deadlines.
• Maintains resource forecasting, planning & work assignment allocations. Education/Knowledge, Skills, Attributes, Experience & Other Requirements:
• A good knowledge of techniques for planning, monitoring, and controlling programmes/Projects.
• Good knowledge of project management methodology including Agile, Scrum, Waterfall, and PRINCE2
• Explain ideas in simple and user-friendly language.
• Expertise in using business analysis tools.
• Proficiency in the use of project management tools such as Microsoft Azure-DevOps and Jira
• Proficiency in the use of document management systems such as Microsoft SharePoint, Confluence, etc.
• Knowledge of national and international standards for developing products.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Technical background in cloud infrastructure, database management, user experience, UI design is nice to have.
• Analyse technical issues in a product are nice to have.