Responsibilities

• Develop and maintain relationships with external training providers, as required
• Implement learning technologies and tools to enhance training effectiveness
• Evaluate the effectiveness of training programs and make improvements as necessary
• Collaborate with subject matter experts to ensure training content is accurate and up-to-date
• Manage all aspects of training projects, including project planning, scheduling, resource allocation, and communication with clients and stakeholders.
• Stay up-to-date with industry trends and best practices in technical training and development, and incorporate this knowledge into the design and delivery of training programs.
• Manage all aspects of training projects, including project planning, scheduling, resource allocation, and communication with clients and stakeholders.
• Develop customized technical training programs for external clients, using a variety of delivery methods including in-person, virtual, and blended learning.
• Provide recommendations to management for additional improvement

SKILLS AND EXPERIENCE

• Proactive, flexible, confident, professional, and self-directed in a fast-paced environment.
• Ability to learn and understand software, hardware, networking, and database concepts
• Ability to organize and run new training plans and initiatives
• Report writing and data presentation
• Excellent Project Management Skills
• Knowledge of modern training techniques and tools in technical subjects
• Experience in designing technical course content
• Broad exposure to instructional strategies for technical skills, soft skills, classroom, social, MOOCs, micro learning, and virtual learning
• Working knowledge in MS Office (especially PowerPoint)
• Sound time management skills with the ability to meet strict deadlines
• Professional demeanor with solid verbal and interpersonal skills
• Must be a self-starter, able to work independently and with a wide variety of people in an environment of rapidly changing deadlines and priorities
• 1- 2 years of experience in similar role

EDUCATION

• A Bachelor’s Degree in Business Administration, human resource management, Organizational Development, or any other business related course
• Instructional and/or learning design as well as certification in Facilitation, Coaching, training or leadership programs is an added advantage.