Lead, Strategy & Insights needed at InterSwitch
Job title : Lead, Strategy & Insights jobs in Lagos
Job Location : Lagos
Deadline : March 24, 2023
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Job Description
- To act as the strategy and insights champion, entrenching a culture where managers and members in the Business Division make data-driven decisions. Coordinate and develop information relating to business strategy, Business Planning, Sales Quotas, CRM Technology directions and other critical / emerging business operations areas.
- Also coordinate, develop, and manage data generated and other information tools (e., Business Intelligence and insights) to achieve Sales and Business objectives.
- To support the development and execution of the business strategy, with reference to Interswitch Indeco’s strategic direction.
Responsibilities
Strategy Business Partner:
- Provide strategic support to businesses and sometimes act as first-line advisor on operational issues
- Provide support to all business resources and monitor all requirements for various value-added service
- Work with process development and resource teams and prepare appropriate schedule
Insights and Reporting:
- Contribute to the preparation of various data and analytics reports
- Analyse complex data and identify requirements for business enhancement during sales projects’ implementation
- Report improvement opportunities to sales/business strategies and operational plans according to business priorities and budget margins
- Develop weekly progress reports which include activities progress against set timelines, key risk and control indicators, and overall improvements on current processes and procedures that minimize relevant risks
- Data Collection, Analysis, Assessment and Control
- Work independently to collate and analyse data using predetermined tools, methods, and formats to create standard insights
- Monitor team members’ use of the customer relationship management system (CRM), identifying and resolving standard issues and escalating these to a senior manager as appropriate
- Support creation of machine learning algorithms by applying standard statistical analysis or data preparation methods
Stakeholder Engagement:
- Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment
- Attend meetings led by Head, Strategy and Excellence, along with relevant stakeholders, and acquire needs on business strategies requirements
- Execute sales mitigation activities in line with communicated requirements
- Build and maintain long-term relationships with contractors, clients, and consultants in sales ecosystem
Operational Compliance:
- Develop knowledge and understanding of the organisation’s policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards
- Obtain authorisation from a supervisor or manager for any exceptions from mandatory procedure
- Policy and Process Development & Implementation
- Work within established procedures to achieve specified goals
- Execute sales and business strategy according to plan and detailed activities
- Review sales and business issues in line with sales and business processes, systems, and procedures, and find solution to ad-hoc problems
- Support strategies development and execution for Interswitch’s business intelligence processes
- Prepare data architecture and strategies and provide business object solutions as per requirements
- Monitor and analyse the competitive landscape and build market intelligence reports
Requirements
Education:
- University First Degree in Business Administration or any Business-related field
Experience:
- At least 7 years’ experience in strategy and data analysis and reporting in the financial or Fin Tech industry to enable the job holder to deal with most situations and to advise others
- At least 3 years’ experience of supervising and directing people and other resources to achieve specific end results within limited timeframes
Technical Competencies
- Action Planning
- Business Requirements Analysis
- Commercial Acumen
- Sales/Business Planning and Coordination
- Review and Reporting
- Data Collection and Analysis
- Data Control
- Planning and Organizing
- Compliance Management
- Behavioural Competencies
- Manages Complexities
- Communicates Effectively
- Ensures Accountability
- Plans and Aligns
- Balances stakeholders
- Drives Results
- Optimises Work Processes
- Financial Acumen
- Business Insight
- Collaboration skills
- Customer Focus.
How to Apply for this Offer
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