Job Summary

• The purpose of this position is to ensure the IT and Internet needs of all staff are efficiently met.
• The IT/Data Analyst Officer also supports for basic administration management, such as procurement and purchases of IT related items.
• The IT/Data Analyst Officer position is a highly rewarding role, offering a unique opportunity to work in a close-knit team giving support in relation to the provision of safety services to the organisation.
• Proficient in Data Management and interpretation.
• Data and Information Visualisation expert.
• Proficient in Statistics.
• Analysing data to identify trends

Major Responsibilities

• Conception, preparation and implementation of the office IT set-up.
• Ensure all users have access to all relevant licensed software, including antivirus, office, GIS software.
• Assess the security threat to EFL systems and ensure it is appropriately mitigated.
• Ensure that emails and key electronic files are backed up once a month.
• Ensure EFL Internet maximum performance
• Organise, schedule upgrade and maintenance of all office laptop, phones and equipment’s
• Assist in developing policy (dos and don’ts) of office device usage including phones, laptops and printers.
• Perform routine PC/laptop maintenance and update for performance efficiency.
• Initiate process improvements to better answer user demand.
• Provide orientation and guidance to users on how to operate new software and computer equipments.
• Maintain records/logs of repairs, fixes and maintenance schedule
• Identify computer or network equipment shortages and notify the logistics and procurement officer.
• Provide professional support in all IT/Data Analyst related Task.
• Preparing reports using different data analysis medium.
• Creating dashboard on reports.
• Collation of data from various source.