Key Responsibilities

• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Provide technical support on all BSN Apps (Sage, Human Manager, RoomMaster, SharePoint, etc.).
• Provide technical support for BSN web-based application
• Provide technical support to computer users in BSN PAN Nigeria
• Carryout Monthly system maintenance
• Install network and computer system
• Maintain, repair and upgrade the operating system, including hardware and software
• Monitor the performance of existing computer systems and IT infrastructures
• Assist in Digital marketing.
• In addition to the above, he/she may be assigned other tasks by the supervisor as and when these tasks arise.

Education

• ND in Computer Science or related study.

Experience:

• Minimum of proven 2–5 years of working experience as a System Administrator,Network Administrator, or similar role
• Possession of relevant IT certifications will be an added advantage (MSCA, CCNA, etc)

Person Specification:

• Good working knowledge of Active Directory and Office 365 Administration
• Experience in troubleshooting and repairs of Servers, workstations, printers, scanners, and other accessories.
• ERP Support: Sage Accounting Software and Low-code (SharePoint/PowerApps) Apps desired
• Experience with databases, networks (LAN, WAN), and patch management.
• Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery
• Social Media savvy, Graphics, Video and Digital Marketing skills are a plus
• Familiarity with various operating systems and platforms
• He or She must be resourceful and possess a good problem-solving skill
• He or She must have Excellent communication skills.
• He or She should be trainable.