Job Description

• Administers the hotel’s Voice (telephone), MATV(DSTV), CCTV, PA(Public address) Systems
• Carry out regular cleaning and maintenance of systems in the hotel.
• Keep the server room clean and in perfect condition.
• Responsible for all the systems backups, archiving and disaster recovery; and provides expert support on all IT related issues
• Administers and develops the hotel’s data (internet) systems
• Must be familiar with all hardware; software and network operating system
• Provide orientation to new users of existing technology
• Maintain current and accurate inventory of technology hardware, software and resources
• Troubleshoot hardware, software and network operating system
• Programs the room rates on the display monitor at the reception and the totem signage at the front gate of the hotel.
• Maintain the sound system in the hotel.
• Assist in social media photo upload
• Acts as a support person for all software in the hotel and liaises with the Opera and Micros consultants if there is a problem
• Oversees the programming of all TVs
• Maintain log and/or list of required repairs and maintenance
• Advise staff of security breach and/or change in password or security status
• Changing of the hotel’s Internet password twice a month or as may be required by the General Manager.
• In charge of the audio- visual system, telephones and the conference monitor during conferences.

Qualifications

• First Degree/HND in Computer Science/Engineering or any related field.
• Professional Tech certification, e.g. CISCO, ISPC or other relevant higher business degree is added advantage.
• Minimum of three (3) years IT Administrator and control experience in the hospitality
• Knowledge of IT administrator methodologies, corporate governance procedures and accounting standards.
• Information Technology frameworks, tools and techniques; Governance risk and control tools and techniques