Primary Purpose

• We relate our success directly to the strength of our Management Team. To continue operating at our high standards, we’re seeking a General Manager who’s a Born All-Round Leader.
• This person should have Experience in overseeing Overall Business Operations, Strategic Finance Management, Employee Relations, and Communications.
• The ideal candidate will be responsible for Overseeing Achievement of Strategic Business, Finance and Management goals by setting and maintaining operational policies, creating and maintaining budgets, managing employees, and more to achieving maximum productivity and efficiency.

Objectives of the Role

• Developing Strategic Business Plan for optimized productivity
• Adhere to Company Standards for Excellence and Quality
• Seek out Opportunities for Expansion and Growth by developing New Business Relationships
• Review and improve Organizational Effectiveness by developing processes and overseeing employees’ performances
• Establishing a highly motivational work environment, and implementing innovative changes
• Provide guidance and feedback to help others strengthen specific knowledge/skill areas.

Duties & Responsibilities

• Planning, coordinating and managing all business operations to achieve corporate goals.
• Supporting sales teams and key account managers in retention of existing clients.
• Defining long-term strategic goals and developing clear plans to implement them.
• Evaluating current business processes and systems and generating business, cost and employee reports to management.
• Develop, implement, and maintain budgetary and resource allocation plans
• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
• Delegate responsibilities and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
• Supervising departmental heads and assisting with hiring, training and managing the performance of each employee
• Determine staffing requirements and ensure that company positions are filled promptly.
• Address customer inquiries promptly and professionally and ensure customer satisfaction.
• Schedule regular team meetings to discuss about business updates, issues and recommendations.
• Improving internal processes and ensuring employees work as a cohesive unit.

Required Skills & Experience

• Bachelor’s Degree in Business Management, Hospitality, Economics and other relevant fields.
• 5 years in capacities relating to any of Sales, Business Administration, Marketing, or Finance;
• Training and experience working in Hotel Management Capacity; added advantage
• Excellent Written and Verbal Communication Skills, Fluency in English.
• Good analytical and report writing skills; Ability to develop well written, cohesive analyses and reports;
• Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
• Ability to anticipate demand, manage multiple tasks/ projects and meet tight deadlines
• Flexible team player with strong interpersonal and cross-cultural skills; willing to adapt to changes and unafraid of challenges
• Ability to maintain confidentiality of information related to the company and its employees.