Job Description

• We want to hire an “Collections and Recovery Captain” to join our team. This is a role where you will report directly to the Operations Coordinator. The ideal candidate for this role is someone who possesses exceptional communication and interpersonal skills to interact with clients.
• Reporting daily progress against targets to the Operations Coordinator.
• Working with a collection team to contact debtors and pursue payment.
• Supervise collection agents to recover bad debts from delinquent debtors.
• Daily monitoring of debt portfolio.
• Any other task that may be assigned by the Lead.

Requirements

• Interested candidates should possess an HND / B.Sc Degree with minimum of 1 year experience in a similar domain with at least a year of leadership experience
• Comfortable working with targets
• Excellent knowledge of Microsoft Office tools
• Strong Analytical skills
• Great communication skill
• Great at time management, multitasking and prioritization skills
• Good decision skills
• Problem-solving skills
• Strong commercial leadership skills with proven capability of working in a matrix environment.