Job Description

• We are seeking a dynamic and experienced individual to join our team as the Group Lead ICT & Connectivity.
• The primary goal of this role is to provide hands-on experience in information technology infrastructure and strategy, particularly in infrastructure, cloud, network, and electronic information security.

Main Responsibilities

• Reporting on usage and behavior of infrastructure for all regions.
• Monitoring functional infrastructure usage across all regions.
• Ensuring user and third-party service provider satisfaction.
• Maintaining data integrity of systems.
• Auditing user access and rights across various applications and systems.
• Performing and verifying backups regularly.
• Ensuring 99.9% uptime for voice, network, internet, and infrastructure security.
• Deploying, installing, configuring, updating, and backing up all IT network equipment as per guidelines.
• Formulating and implementing IT infrastructure strategy aligned with the overall IT strategy.
• Planning and deploying information technology systems, cloud, and infrastructure platforms.
• Researching, reviewing, analyzing, recommending, and implementing enterprise information standards, architectures, and governance processes.
• Initiating and overseeing the deployment of new information technology architecture.
• Deploying LAN / WAN / SAN and internet-related equipment and projects.
• Physically installing IT equipment in data centers and technical rooms.
• Configuring, updating, and backing up servers, LAN / WAN / SAN, and internet equipment.
• Configuring phones, routers, switches, firewalls, and VPNs.
• Monitoring and ensuring availability of all LAN / WAN / SAN.
• Upgrading network equipment with the latest stable firmware releases.

Qualifications

• Minimum academic qualification: B.Sc in Computer Science or any ICT related degree.
• 7 years of relevant work experience, preferably in the healthcare sector, with at least 5 years at a similar position.
• Membership of Microsoft Certified Information Technology, ITIL Certified, and any related certifications relevant to this role.
• Superior knowledge of ICT.
• Full working knowledge of Microsoft Office package, especially spreadsheet software.
• Excellent negotiation, communication, and people management skills.
• Exceptional oral, written, and presentation skills.
• Superior organizational leadership skills.
• Business acumen.