Job Expired

Front Desk Officer needed at OrgLearning Consult

Lagos Full Time Administrative / Management

Job title : Front Desk Officer

Job Location : Lagos

Deadline : May 12, 2024

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Job Description

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Preparing letters and reports.
  • Implementing and maintaining procedures/office administrative systems

Requirements

  • HND or B.Sc in any relevant discipline
  • 3 years work experience.
  • Excellent communication skills (speak well and write excellently)
  • Must possess good command of English
  • Experienced and very sound in research and content development.
  • Must be computer-literate and tech driven
  • Proficient in the use of Microsoft Office with basic accounting skill
  • Preferably a female.

How to Apply for this Offer

Interested and qualified candidates should send their CV to: schoolnewrecruit@gmail.com using the job title as the subject of the mail.

  • Administrative / Management  jobs
  • Front Desk Officer jobs

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