Responsibilities
The Dynamics 365 Specialist will be responsible for the following functions:

• Integration of Dynamics 365 with internal and external applications.
• System configurations for all Dynamics 365 Finance and Operations modules (AP, AR, FA, GL, SCM etc).
• Development of customized dashboards and automation of all financial & business reports using business intelligence tools (Power BI, D365 Reporting Tool)
• Continuous process improvement on the existing ERP- Dynamics 365.
• Coordinate release upgrades and post-implementation system changes
• Develop custom classes, scripts, forms, reports, dashboards, and KPIs
• Development of customized Workflows on D365
• Work closely with Key Users to address frequent causes of issues (problem management).
• Document, maintain, and update system-level customizations and training materials
• Provide technical analysis for business requirements mapping with standard and customized functionalities.
• Make recommendations on process/policy changes that would increase benefit from adoption of ERP.
• Manage data import, data cleansing, deduplication, optimization and data maintenance efforts
• Co-ordinate and deliver quarterly ERP Training (working with ERP Technical Support Team and Key Users) for new users or new job roles.
• Troubleshoot and quickly resolve issues with cloud ERP and integration elements as they arise
• Communicate between departments to understand their business processes; customize and configure systems accordingly
• Manage end to end customizations to the ERP system by making recommendations, highlighting options and pros/cons (impact assessments) of the changes in collaboration with external developers.
• Supervise and mentor junior members of the team.

Qualifications, Skills & Competencies

• Bachelor’s Degree in Computer Sciences, Information Management or related field is preferred
• Master’s Degree in Computer Science or related technical field would be an added advantage
• Exposure to business intelligence tools
• Proven experience of successful ERP implementation
• Technical and functional knowledge of Microsoft Dynamics 365 ERP system and Power BI
• Expert knowledge of X++ programming language
• Knowledge of Power BI will be an added advantage
• Project Management (including risk management and escalation) skills
• Ability to fully understand business processes and write comprehensive system requirements
• Strong understanding of HTML, JavaScript, git or other version control, and REST Web services
• Seven years or more experience in large complex information systems, cloud services and Salesforce
• Exposure to the core and supportive business processes of an organization inclusive of Technology, Pricing, Procurement, Finance, HR and Payroll.
• Ability to understand and navigate the complexities of Interacting with geographical dispersed teams (including of software developers, business users and other third parties)
• Exposure to the core and supportive business processes of an organization inclusive of Technology, Pricing, Procurement, Finance, HR and Payroll.
• Ability to work in fast-paced technology driven demand environment
• Ability to joggle multiple task simultaneously
• Must be willing work outside the normal working time to achieve set goals and meet expectations.