Customer Success Officer needed at Cybervergent

Lagos Customer Service Full Time

Save 3 days ago

Job title : Customer Success Officer

Job Location : Lagos

Deadline : July 28, 2024

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Responsibilities 

  • Establish clear client retention goals
  • Process milestones for the clients and employees to work toward
  • Assist customers with setting up and navigating programs or software
  • Promote the value of the product
  • Upsell services and products with the brand image
  • Promote value through customer experience
  • Assist in creating training courses and educational materials
  • Review customer complaints and concerns and seek to improve the customer experience.

How to Apply for this Offer

Interested and qualified candidates should send their CVs to: [email protected] using the job title as the subject of the mail.

  • Customer Service  jobs
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