Customer Care Coordinator needed at Beaconhill Smile Clinic Limited

Role Description

• This is a full-time on-site role as a Customer Care Coordinator at Beaconhill Smile Clinic in Lagos.
• The Customer Care Coordinator will be responsible for ensuring customer satisfaction, providing customer support, enhancing customer experience, and maintaining effective communication with patients.

Qualifications

• Customer Satisfaction, Customer Support, and Customer Experience skills
• Effective Communication and Customer Service abilities
• Excellent interpersonal skills and a friendly demeanor
• Ability to work well in a team and independently
• Prior experience in healthcare or customer care roles is a plus
• Strong organizational skills and attention to detail
• Proficiency in MS Office and customer relationship management (CRM) software
• Minimum of a high school diploma or equivalent; additional certifications are a bonus