Duties

Under the direct supervision of the Consular Chief, the Consular Associate is assigned a wide range of responsibilities in the American Citizen Services (ACS) Unit, Nonimmigrant Visa (NIV) Unit, Immigrant Visa Unit, and Fraud Prevention Unit (FPU).  The jobholder provides consular services to U.S. citizens, conducts non-adjudicatory visa processing, and assists in investigation and validation studies.  Incumbent also handles correspondence with the public, attorneys, U.S. and host governments, Congress, and other parties.  Must be able to secure and maintain a Secret level security clearance.

Requirements:

EXPERIENCE:  

• One year of office administrative experience is required.

JOB KNOWLEDGE:  

General Understanding of U.S. policies related to consular and visa operations is required.

Education Requirements:

• Completion of High School is required.

Evaluations:

• This may be tested.  Please specify in your application your level of proficiency in the language listed.

LANGUAGE:  

• Fluent Speaking/Reading/Writing of English is required.

SKILLS AND ABILITIES:

The following are required:

• Ability to input data in consular systems with minimum errors, and spot and correct errors made by others (applicants and fellow staff).
• Demonstrated skills in MS Office Suite and general computer skills including information and database management.
• Organizational skills, including task management and filing skills; communication skills including writing skills appropriate for drafting official correspondence and reports.
• Ability to obtain and maintain a DOS Secret Security clearance.
• Tact and good judgment in dealing with the public, often under difficult and sensitive circumstances.
• Sensitivity in evaluating evidence and applying complex regulations correctly.